Patient Experience Specialist Job at Mississippi Staffing, Laurel, MS

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  • Mississippi Staffing
  • Laurel, MS

Job Description

Entry-Level Medical Desk Clerk

We are seeking a friendly, detail-oriented Entry-Level Medical Desk Clerk to join our healthcare team. This position is responsible for providing administrative support, managing patient flow, and ensuring a smooth and welcoming front desk experience. Ideal candidates are organized, punctual, and have a passion for helping others in a healthcare setting.

Essential Duties and Responsibilities:

  • Greet and check in patients in a professional and courteous manner
  • Answer multi-line phones and direct calls appropriately
  • Schedule and confirm appointments using electronic medical records (EMR)
  • Verify insurance information and collect co-pays or balances
  • Enter and update patient information accurately into the system
  • Maintain a clean and welcoming front desk and waiting area
  • Assist with filing, faxing, scanning, and other clerical tasks as needed
  • Ensure patient confidentiality and comply with HIPAA regulations

Qualifications:

  • Must be able to type 30 wpm
  • Ability to read, write and understand verbal and written instructions.
  • Basic computer skills

Minimum Requirements:

  • Must be able to type 30 wpm
  • Ability to read, write and understand verbal and written instructions.
  • Basic computer skills

Job Tags

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