Customer Service Representative Job at Leeds Professional Resources, Brandon, FL

dDdESUlRdzVSYW5kckliTEpFQ0tYZXJSZlE9PQ==
  • Leeds Professional Resources
  • Brandon, FL

Job Description

Job Description

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Pay $18/HR (Monday-Friday Day Shift)

Work Environment: In-office training for about 2-3 weeks. After successful training this position will become work from home.

Additional Info:

  • Must have reliable transportation and home internet access

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Excellent communication skills and Microsoft Office Suite

Job Tags

Work at office, Day shift, Monday to Friday,

Similar Jobs

Perry Health Inc

Remote RD, CDCES - MultiState - Contracted Position Job at Perry Health Inc

 ...care disparities. Although we plan on making Perry available to every patient with a chronic illness, we're starting with a focus on Medicare patients living with diabetes. Perry's remote care fills the necessary gap between physician appointments for our patients. We... 

Department of Motor Vehicles

Investigator Job at Department of Motor Vehicles

 ...this recruitment. This position is located at the Brisbane Investigations Office in Brisbane. This is a Peace Officer position...  ...performs other duties as required. Applicants must pass a background investigation, and psychological and medical examinations in... 

Airbus Americas, Inc.

Applications Engineer Job at Airbus Americas, Inc.

 ...inquiries.* Where necessary provide basic training for the operators.* Support early...  ...associated PID tuning for point-to-point and free-running applications. This includes the...  ...employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff... 

Rudiment Architecture

Intern/Project Architect Job at Rudiment Architecture

 ...Job Description WHO WE ARE: ~ Were a Christian-owned, critical-design-focused, modern design studio WHO WERE LOOKING FOR: ~ Intern Architect with 1-5 years of professional experience REQUIRED CREDENTIALS: Professional Bachelors Arch or Masters... 

Sport Clips

Hair Stylist Job at Sport Clips

 ...of our amazing team, please call or text Brooke Love what you do, Love where you work! Your Tips Matter - Now, thanks to an industry-wide effort championed by Sport Clips, you can deduct up to $25,000 of your tips, keeping more of what you earn. We're proud to support...