At AIG, we are reimagining the way we help customers to manage risk. Join us as a North America Claims Vendor / Law Firm Panel Director to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Stewardship Our Claims team are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
Reporting directly to the Global Head of Claim Supplier Management, the role will be responsible for the management of the Claims Law Firm and Claim Vendor function for AIG North America business. The role will focus on leading the function in establishing / managing all Claim Law Firm/Vendor Panels ensuring all contracts, rates, billing processes are implemented and managed correctly. The role will be responsible for managing the NAM Law Firm/Vendor Management team and maintaining strategic relationships with targeted law firms. The role will have managed oversight over the eBilling process and review of Law Firm / Vendor billing.
Position Description Full Time, US Atlanta based employment, the role shall be responsible for the following activities:
Bachelor's degree in Business or related field and/or equivalent combination of experience; insurance or financial services industry preferred. Minimum 10 years prior experience working with Claims / Law Firms / Vendors, and leadership roles. Significant experience and expertise with a track record for the management or oversight of litigated Claims. Experience in developing and analyzing detailed commercial financial propositions. Experience working with commercial negotiations and drafting contracts. Proactive attitude with problem solving skills, strong logic skills and critical thinking. Data-driven with skillsets for reporting and analyzing data metrics. Experience building strong, meaningful internal and external relationships. Exhibits confidence in self and others; inspires and motivates others to perform well. Excellent team building, and coaching skills. Proven ability to effectively communicate data metrics and insight to key stakeholders and executives. Advanced in MS Excel, MS Word, PowerPoint, and MS Outlook.
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